Privacy Policy

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Last Updated: 15th September 2026

At Kailash Nexfence, we respect your privacy and are committed to handling the personal information you share with us responsibly.

This Privacy Policy explains what information we may collect when you visit our website, how we may use it, and the choices available to you.

1. Information We May Collect

When you visit our website, submit an enquiry, or communicate with us, we may collect information such as:

  • Name
  • Company or business name
  • Phone number
  • Email address
  • City, state, or location
  • Product requirements
  • Project requirements
  • Quantity and specifications requested
  • Information included in your enquiry or message
  • Any other information you voluntarily provide

We may also collect limited technical information relating to your interaction with our website.

2. How We Collect Information

Information may be collected when you:

  • Submit a website enquiry form
  • Contact us by phone
  • Contact us through WhatsApp
  • Send us an email
  • Request a quotation
  • Ask for product information
  • Communicate with our sales or support team
  • Browse or interact with our website

3. How We Use Your Information

We may use the information collected to:

  • Respond to your enquiries
  • Provide requested product information
  • Prepare and share quotations
  • Understand your fencing or project requirements
  • Communicate regarding products, orders, or projects
  • Provide customer support
  • Improve our website, products, and services
  • Maintain business and enquiry records
  • Prevent misuse or security issues
  • Comply with applicable legal and regulatory obligations

Where permitted by applicable law, we may also use your contact information for relevant business follow-ups or marketing communications. You may ask us to stop such communications.

4. WhatsApp, Phone & Email Communication

If you provide your contact details or contact Kailash Nexfence through WhatsApp, phone, email, or an enquiry form, we may use those details to respond to your request and communicate regarding your enquiry, quotation, order, or project.

Where applicable, communications through third-party platforms are also subject to the privacy terms of those platforms.

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, improve performance, and measure website traffic.

Where required by applicable law, we will seek appropriate consent before using non-essential cookies.

You can also manage certain cookie preferences through your browser settings.

6. Analytics & Advertising Tools

We may use website analytics, advertising, or measurement tools, such as Google or Meta technologies, to understand website traffic, measure marketing performance, and improve our advertising.

Depending on the tools used, these providers may collect information through cookies or similar technologies in accordance with their own privacy policies.

Where legally required, appropriate consent mechanisms should be used before activating relevant tracking technologies.

7. Sharing of Information

We do not sell your personal information.

We may share information when reasonably necessary with service providers that help us operate our website or business, such as website hosting providers, technology providers, analytics providers, communication platforms, logistics providers, or professional advisers.

Information may also be disclosed when required by law, legal process, regulatory authority, or to protect our legitimate legal rights.

8. Data Security

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, fulfilling contractual requirements, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the nature of the information and our legal or business requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access to or correction of certain information and raising concerns regarding its processing.

You may also request that we stop sending you marketing communications.

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or communication services.

Kailash Nexfence is not responsible for the privacy practices, security, or content of external websites or platforms. We recommend reviewing their privacy policies before providing personal information.

12. Children’s Privacy

Our website and products are intended for business and general adult audiences and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children through our website.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies, or applicable requirements.

The latest version will be published on this page with an updated revision date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Kailash Nexfence

Email:

Phone:

Address: